FAQ
Can I request equipment that is not listed?
Yes. Include the equipment type, preferred model and quantity in your inquiry.
What should I check for a used machine?
Ask for photographs of the actual unit, its condition, known defects and included accessories.
What refurbishment information should I request?
Ask which inspection, repair and replacement tasks were completed for the specific machine and request supporting records.
What delivery information should I include?
Include the destination country, city or port, and any access or unloading requirements.
Where can I confirm payment terms?
Request the applicable payment terms in the written quotation before placing an order.
How should I confirm warranty coverage?
Request the written terms for the specific item, including scope, exclusions and claim procedure.
What site information is useful?
Share your available space, vehicle types and electrical supply. Installation requirements need confirmation for the selected machine.
How do I ask about after-sales support?
Include any requirements for documentation, spare parts or service support in the inquiry.
What should an international inquiry include?
Specify the destination, required documentation, equipment list and preferred delivery timing.
Can I enquire about several machines?
Yes. List the items and quantities or attach an equipment list to the quote form.
Looking for specific garage equipment?
Send a model, an equipment list or your workshop requirements.